It’s difficult these days for independent pharmacies to compete with large chain pharmacies, like CVS and Walgreens. In the past, technology hasn’t helped much. New technology is often too expensive for small businesses, coming equipped with more functions than really necessary for running small stores. Big chain stores have seemed to benefit the most from new digital products, since these products make it easy to apply the same systems to stores all over the world. But the relationship between independent businesses and new technology may be changing sooner than expected.
Mobile pharmacy POS software is still relatively new, but it is becoming more popular for small pharmacies all over the country. This software, which includes handheld devices (almost like little cash registers), allows pharmacists the ability to process transactions anywhere in store, around the store, or even at patients’ homes. These devices function without wires and can be transported with ease, all while running the same processes of a normal sales system.
With mobile devices, employees can spend less time behind a counter and more time interacting with customers. Pharmacists can spend more time talking with patients in the aisles and helping them compare different medications. There’s no bulky cash register which takes up the entire counter space and which makes it difficult for employees to actually see customers’ faces. It’s especially important for pharmacies to keep track of product inventory so that theft can be kept at a minimum, and a POS system which allows employees to spend more time in the aisles will help them keep an eye on customers and items.
Most importantly, new mobile pharmacy POS software is safer than ever before. There are already many safety features in place, and new features are being created constantly. Customers can know that their medical information and credit card information will be kept safe. Pharmacy POS systems providers often provide clients with 24/7 ongoing support, as well as regular updates for the software and security features. These providers are dedicated to helping small pharmacies provide the best customer service possible, and they know that the health and safety of customers should come before anything else.
As a small business owner, you’re probably already aware of the struggles that small businesses tend to face when they have to compete with big national stores. But independent businesses support communities in more ways than can be measured, and they deserve every opportunity to succeed. Technology is no longer something to be afraid of, and new pharmacy POS software programs are just one way that small pharmacies can become successful while also protecting the communities they serve.