Should Your Business Be Using a Cloud-Based Phone System?

November 6, 2014 by - Dedicated server hosting, Los angeles server hosting, Phone system cloud

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Few technologies today offer businesses the same degree of flexibility, efficiency and control that cloud computing solutions do. From data storage to software solutions to a variety of other different technologies, businesses big and small are quickly discovering the benefits of the cloud. That’s why the global cloud computing market is predicted to be worth an amazing $79.1 billion by 2018.

Perhaps one of the best cloud-based technologies for small businesses is cloud-based Voice over Internet Protocol (VoIP). By conducting phone communications over an Internet connection, rather than a traditional phone line, a business can benefit immensely.

Here’s all you need to know about how Internet phone systems can help small businesses downsize and become more efficient:

Simpler, easier communication

Cloud-based phone systems essentially turn any company’s phone systems into a “smart” phone network. With software that delivers valuable metrics and data about each customer’s call experience, you can learn more about your clientele than ever before. Dropped calls and lapses in connectivity are also a thing of the past, as the phone’s connection is directly tied in with your Internet connection.

Cost-efficiency unlike anything seen before

The only costs associated with Internet phone systems are the set-up fee and the cost of maintaining an Internet connection. This means all calls, no matter how long-distance or lengthy in duration, are technically free. In the long run, this will help cut costs significantly, allowing you to budget more toward growing your business.

Increased flexibility and mobility

VoIP technology allows an individual to be reached through a number of ways — a worker’s mobile and home phones can even be linked up to his or her work phone with Internet phone systems. This enables workers to take important phone calls from anywhere, at any time, without being tied down to their desks.

Has your small business already switched over to cloud-based small business phone systems? Share your thoughts about your new phone system cloud with us in the comments below. To see more, read this.

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